(17) review(s)
Date Location Score Customer Comment
18-Sep-2015 18 MANNING PLACE
I was very happy with the service. The personal helped me many times. As an example I asked to change the bookings multiple times, and every time Carmen Bewick (my contact person) helped with great pleasure. I also asked to keep my car in a car park for longer period as there was problem with picking my car (and I had to travel back to my country) and I received great help to solve my problem. I have two suggestions. The first one- there are so many mosquitos so it would be great to have some protection/ solution against them especially in summer as it is getting hot and the window should be opened. the second one was that it was very hard to find the apartment. I would suggest to have better signs/ or put a sign in front of the building. Regards. Yusif Mammadov
Thank you very much for taking the time to review your stay with us. We are very glad to have been of assistance. I have passed your comments regarding mosquitoes and signage to our General Manager for Operations. We hope you will come back and stay again in the future.

Kind regards

The Clarendon Team
10-Sep-2015 10 MANNING PLACE
Because they dealt with our requests in a hurry and their services was very kind.
Thank you so much for your kind review of your stay at Manning Place. We hope you have settled into your new home and that we will have the pleasure of welcoming you back at some time in the future.

Kind regards

The Clarendon Team
18-Aug-2015 15 MANNING PLACE
Apartment was clean, well equipped, and well presented. It was a nice touch to have a few essential supplies in the apartment when we arrived. The only small down-side was the dishwasher, which was useless - it was simpler to wash dishes by hand. This is a small criticism - overall everything was excellent.
Thank you for taking the time to send us such a nice review of your stay at Manning Place. I'm glad the welcome pack was appreciated.

As you know, space in the kitchen is relatively tight so in order to fit in a good size fridge/freezer, we could only manage to squeeze in a slimline dishwasher.

I hope we'll have the opportunity to welcome you back in the future.

Kind regards

The Clarendon Team
21-Jul-2015 16 MANNING PLACE
Loved staying here
Thank you for your lovely review. Come back soon.

Kind regards

The Clarendon Team
22-May-2015 18 MANNING PLACE
The service and communication was excellent. The only drawback was weak water pressure in the shower.
Thank you for reviewing your stay with Clarendon at Manning Place. I am so sorry to hear that you suffered from low water pressure during your stay. We have checked through our help desk and cannot see a report of this but will certainly investigate it now.

I hope we will have the pleasure of welcoming you back in the future. If you email our Guest Services Team, they will respond to any maintenance issues extremely quickly.
Kind regards

The Clarendon Team
21-Apr-2015 16 MANNING PLACE
'Had a pleasant stay at Clarendon at Manning Place, Richmond. The apartment was well maintained and clean.
Thanks for reviewing your stay with us at Manning Place. I'm glad you had a good stay and hope you'll be back again.

The Clarendon Team
14-Apr-2015 16 MANNING PLACE
We loved the apartment and Clarendon looked after us briliiantly!
So glad you enjoyed your stay. We hope you will be back.

The Clarendon Team
05-Aug-2014 13 MANNING PLACE
Great place to stay. Very convinient and clean.
19-Jun-2014 12 MANNING PLACE
All good
20-Mar-2014 12 MANNING PLACE
Excellent location, clean and comfortable and impressive management by Claredon.

At price bracket offers reasonable value for money.

Drawback - property becoming dated and needs complete update of equipment and redecoration and improve soundproofing to maintain competitive position.
10-Mar-2014 16 MANNING PLACE
They were always very responsive if we have questions or issues, and I would hightly reccomend Clarendon! The apartemnt while old (to be expected in London) was well maintained, cared for, and clean! Couldn't have asked for anything better.
17-Dec-2013 12 MANNING PLACE
Overall stay was good. Weekly cleaning was very helpful and clean crew was great. Area for improvements - In the weekly cleaning currently paper towel, coffee/sugar refills, laundary detergent and napkins are not included. Based on the level of rent per day charged, that should be included in the weekly cleaning. Its a small cost and the person renting the place don't have to worry about running to the grocery stores. Also, extra, places and spoons will be helpful.
19-Nov-2013 13 MANNING PLACE
Fantastic reception staff with making our move into the apartment very seamless and also responded to maintenance at the apartment. Standard of cleanliness and facilities in the apartment were excellent. Perfect for a 10day stay, Thank you!
21-Oct-2013 15 MANNING PLACE
Excelent apartment, exactly what I needed. Close to my office and to bus stops, offered me the comfort I needed to stay with my family while my house was being refurbished.
24-Sep-2013 18 MANNING PLACE
Overall it was a good experience staying at Manning Place.
Improvement suggestions: internet is rather slow and unstable on certain days. Users are required to re login each time to the network after around 5-15 mins of being inactive which is cumbersome.

I have had 2 instances where the boiler wasn't working leaving me without hot water during winter and another time in August 2013.

The buzzer in the apartment and security code for the entrance to the building didn't work initially. The buzzer's fixed however security code is still not working all the time.

Apart from the above, I have had a good stay in the apartment.
25-Jul-2013 10 MANNING PLACE
Accomodation was good but only criticism is that it was damp and requires re-decorated.
20-Jul-2013 13 MANNING PLACE
Flat really well equipped check in easy lovely place to stay our second visit. Housekeeping great too!