100%
(16) review(s)
Date Location Score Customer Comment
19-Jun-2014 097 DISCOVERY DOCK EAST
Check in and check out procedures were very good. The aprtment is located in a very good location for my visits there and the overall facility is well taken care of and clean. The apparment was generaly in good condition and was well stocked. The welcome package with food and drikns was a very nice touch and appreciated. There were however a few issues. 1) The shower head did not spray water correctly. 2) The cook top did not work.
01-May-2014 086 DISCOVERY DOCK EAST
Clean & Tidy .. only concern was parking for car was not available
29-Apr-2014 086 DISCOVERY DOCK EAST
The apartment was clean and appealing. Good facilities with a gym and pool and close to all the amenities you could wish.
07-Apr-2014 104A DISCOVERY DOCK EAST
I had a comfortable stay at the Discovery Dock. Thanks.
20-Mar-2014 150 DISCOVERY DOCK EAST
I really liked Apt thanks!
10-Mar-2014 075 DISCOVERY DOCK EAST
The sofa is old and needs to replacing. It is sagging and uncomfortable to use - not what I would expect for an extended stay apartment

otherwise apartment and facilities were good.
10-Mar-2014 137A DISCOVERY DOCK EAST
There was a broken window that I reported on checkin however never got repaired while I was there. Otherwise the stay was good.
10-Mar-2014 150 DISCOVERY DOCK EAST
- prior to guest check-in ensure the internet connection is stable
- check and replace light bulbs during cleaning visits
- replace or top-up coffee, tea, detergent on cleaning visits
- improve bathroom heating for larger units
- introduce a loyalty/award program for frequent guest such as myself :)
13-Jan-2014 104A DISCOVERY DOCK EAST
Very convenient. good view. very comfortable, clean and spacious. ideal for the short walk to work. Wish I could have been there in the summer!
13-Jan-2014 115A DISCOVERY DOCK EAST
I've always loved Clarendon, have been staying in Clarendon Serviced apts multiple times since 2008 and have always enjoyed my stay there. Many thanks for all assistance provided during my stay - esp. details to do with our 10month baby boy :)
07-Nov-2013 104A DISCOVERY DOCK EAST
Very much enjoyed my second stay on business in London. Far more convenient from my perspective than a hotel. Kitchen and laundry facilities are good, staff in the building quite courteous, gym and pool facilities a plus.

Very minor suggestions: equip each unit with a full-length broom for sweeping kitchen; look at the stopper for the "disposal" unit in the sink, if it turns upside down it becomes stuck and is difficult to remove.

Thanks and regards, Bill Fitzpatrick
27-Oct-2013 115A DISCOVERY DOCK EAST
The services were good and apartment was well equipped. However, there was a shortage of consumables. The toilets rolls were limited. Tissues were limited. I dont understand because if i am paying such a high price the lest i can expect is a few additional toilet rolls. It gives a bad impression of your services. Also, the parking space I think should be available free of charge for the apartment user. Luckily I didnt hire a car, but charging extra for parking in my opinion is not fair.
15-Oct-2013 137A DISCOVERY DOCK EAST
Appratment was nice, well kept, and with all the necessities.

Only one issue was that the internet was not wrking, called the support desk but the issue was not resolved.
24-Sep-2013 104A DISCOVERY DOCK EAST
apartment was great - clean, essentials were met, security was friendly though not always helpful, check in/out was efficient
Why not excellent:
- dishes were not washed or if they were, it was dirty taken from the dishwasher
- wifi did not work and IT support was useless (fixed the issue myself)
- not sure that housekeeping changed my sheets
24-Sep-2013 075 DISCOVERY DOCK EAST
The unit is in need of updating. I didn't want to sit on the couch as it didn't seem clean and the carpet in the bedroom was badly stained in multiple places.
It was a bit difficult to keep the airflow in the apartment as it didn't seem the that the ventilation system worked well (especially the one in the living room).
30-Aug-2013 104A DISCOVERY DOCK EAST
I missed the AC unit on hot days. It was not working. Some of the light there not working. Overall it was good.

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