|21-Jul-2015||05 CLARENDON GARDENS||We always enjoy our stay at Clarendon. This is our third time. If I had one wish, it would be for a more up-to-date television system.
Also, we had a difficult time figuring out how to use the washer/dryer. It is very different from American systems, and the instructions were difficult to understand. Other than that, we loved the amenities and the location was perfect to visit our daughter who lives in Richmond.
Thank you so much for reviewing your stay with us. I hope you've cracked the mystery of the English washer/dryer! You could always call our Guest Services Team who would have been more than happy to help you with any issues.
I'd really like to know what you have in mind by a more up to date TV system. We are always updating and renewing our apartments to keep up with technology.
Come back soon.
The Clarendon Team
|15-Jun-2015||07 CLARENDON GARDENS||I have stayed at Clarendon apartments on 2 occasions, both in Hammersmith and most recently at Kew. I have been very happy with the accommodation in both cases. The apartments are of a good size, comfortable and have everything you need for a stay including dishwasher, washing machine, dryer, ironing facilities, wifi.
I would recommend Clarendon Apartments to any friend/colleague.
Thanks for your review of your stay at Clarendon. We hope to welcome you back for a third stay !
The Clarendon Team
|05-May-2015||05 CLARENDON GARDENS||The only thing I would change is the lenght of stay - make it flexiable for short stays monday to friday.
It was a great location and couldn't fault anything on the apartment
Thank you for leaving a review of your stay at Clarendon Serviced Apartments. I'm so pleased you had a good stay.
I have passed your comment regarding the length of stay on to our Reservations Manager.
The Clarendon Team
|24-Mar-2015||04 CLARENDON GARDENS||It was a little tricky to find, but once were there we received excellent attention and service. The flat was clean, fitted with nice furniture and plenty of necessities in the kitchen. I would recommend Clarendon and would definitely stay there again if the need arises.|
|29-Oct-2014||07 CLARENDON GARDENS||We found the apartment excellent for our holiday visit to London. It was spacious, well furnished and equiped and nice and clean. Next time we visit London we would definitely consider using Clarendon Serviced Apartments again.|
|01-Sep-2014||04 CLARENDON GARDENS||Great space and terrific service. We have used them for years and plan to use again in the future.|
|04-Aug-2014||08 CLARENDON GARDENS||Great location, great place, please get some better fans - the rooms are way to hot!|
|19-Jun-2014||08 CLARENDON GARDENS||Very clean staff pleasant but should check out there electricks|
|02-Apr-2014||07 CLARENDON GARDENS||The apartment was of a good standard. It was serviced weekly to a high standard.The Customer Service and other Clarendon personnel were helpful and efficient.|
|10-Mar-2014||06 CLARENDON GARDENS||Very to hard to check in, very noisy and lack flexibility|
|13-Jan-2014||06 CLARENDON GARDENS||All good, as always with Clarendon. Great service, good apartments.|
|16-Oct-2013||06 CLARENDON GARDENS||Very clean and presentable|
|02-Oct-2013||04 CLARENDON GARDENS||Good accomodation, good location. Better glazing to keep the noise of the planes out would improve things|
|24-Sep-2013||03 CLARENDON GARDENS||The apartment was very clean and functional. As there is no cooling system I would suggest a ceiling fan would help to circulate the air.|
|23-Jul-2013||06 CLARENDON GARDENS||We thoroughly enjoyed our stay at the Clarendon apartment at Kew Gardens. It was very clean, comfortable, well equipped and the servicing every week was very good. It was in an excellent location with easy access to London. The only negative comment would be the noise of the planes when using a certain runway. Perhaps double glazing would be helpful. I would certainly use it again.|
|21-Jul-2013||06 CLARENDON GARDENS||Great location, great apartment. The only downside was no air conditioning.
I will definitely stay again
|19-Jul-2013||04 CLARENDON GARDENS||Very nice|
|17-Jul-2013||08 CLARENDON GARDENS||My over all experience was OK. However at the time of summer rooms become really Hot in day and as well as in night and bit saffocating so need to open all the windows and doors and if opening windows then tubes disturbance will not let you sleep. Apart from this room services was good but again no black bean bags were provided to throw up your trash. Thank you|
|08-Jul-2013||01 CLARENDON GARDENS||Overall experience was very good. I had a comfortable stay without any complaints or problems.|
|29-Jun-2013||05 CLARENDON GARDENS||The stay was very good. However the carpet in bedroom had not been cleaned prior to our arrival even tho I notified the booking agent Debbie that our baby has a dust allergy. The towel rail heated up to burn temperatures and both my husband and I burnt our hands so we eventually switched it off, mentioned to housekeeper and she said this was normal? The booking process was long and the agents always took a long time to respond to our emails, so not the slickest, easiest company to book with. Not enough towels supplied. Overwhelming chemical smell in lobby and apartment upon arrival.
Other than that the apartment is very well located and comfortable and we enjoyed our stay.
Just as a side note, we had mentioned we were travelling with an infant and loads of luggage so a ground floor apartment should have been allocated instead on upstairs as it was quite a mission lugging luggage and strollers up and down the narrow staircase.
|24-Jun-2013||01 CLARENDON GARDENS||The customer service is really good and the apartments are well serviced weekly and maintained. I am enjoying my stay!
*personal data removed by Feefo*
|22-Jun-2013||04 CLARENDON GARDENS||The soap and shampoo was not replaced on the weekly cleaning. That would have been nice. Other than that it was great.|
|14-Jun-2013||08 CLARENDON GARDENS||Enjoyed the stay, the apartment is clean and (by in large)comfortable. It is my second time in that unit, and happy to stay in it in the future.
My only complaint is on the sofa seat and couch. These are well worn and not at all comfortable. I usually used the kitchen chairs rather than the sofa.
John - appreciate your comments re the lounge furniture. It's in our programme for renewal this August. This apart, good to hear you enjoyed your stay with us!
Guest Services @ Clarendon
|07-Jun-2013||05 CLARENDON GARDENS||The apartments are nice and its so easy the check-in and check-out
The internet is good too
mobile phone network is a bit poor though but all in all, excellent service
|28-May-2013||07 CLARENDON GARDENS||Nice and clean, well kept, well fitted out, great location. The sofa in the sitting room is ancient or at least completely saggy and that and the coffee table should really be replaced. Everything else was fine for our purposes.|